Delivery Information

Transit Time:- 12 to 15 days depending on the Address (Country) Our items are shipped by registered air mail hence a signature is required at delivery. If there is no one available to take delivery, the post office will leave a notice for re-delivery or for the item to be picked up. In the event that the item is not claimed within a certain number of days (depending on your country's postal policy), the item will get returned to us. Items will also get returned if your address is incorrect. In this case we can re-ship the parcel to you but will have to charge shipping/handling fees.

If the order is stopped by customs that this is outside the control of rainbowhandicraft.com and that rainbowhandicraft.com is not responsible for the delay. It may then take longer than the stated 12 to 15 days. Sometimes it may takes a month time. Incase if you do not receive by then, we will re-ship your order once again. You are responsible for Customs Duty and other applicable levies of your country. You are also advised to check for any import restrictions or other local laws that may apply in your country.

Return Policy

We accept returns within 30 days against exchange. Return & Replace postage must paid by buyer.

If you still have any question you can contact us.